FAQ

Questions, answered.

How long does a custom order take?
Every item is made to order. Most orders are ready in 2–4 days. Shipped orders then take 2–5 days with USPS, or you can choose free local pickup in Menifee, CA.
How much is shipping?
Flat $4.99 USPS shipping anywhere in the US, free on orders $35+. Local pickup in Menifee is always free.
What photo should I upload for a custom player card?
A sharp, well-lit photo where your player is clearly visible works best. Action shots and full-body poses look great. Phone photos are fine; just send the original, not a screenshot.
What comes in a Cleat Slaps™ sticker pack?
Choose up to 5 designs (flags, numbers, names, crests, symbols) and we print 2 of each, one for each cleat, for 10 stickers total for $14.99.
Do you do team and league orders?
Yes! Team pricing is built in: cards are $19.99 each at 10+ and $17.99 at 15+; bag tags are $7.99 at 10+ and $6.99 at 15+; sticker packs are $11.99 at 10+. For full clubs, leagues or tournaments, request a team quote.
Will I see a proof before you print?
For team orders we always send a mockup for approval. For single orders, we'll email you if anything in your photo or design needs a tweak before printing.
Can I return a custom item?
Because every piece is personalized, we can't accept returns, but if anything arrives damaged or we made a mistake, we'll remake it free. Email us within 7 days of delivery.
Where are you located?
We are a small shop in Menifee, California, serving Temecula, Murrieta, Riverside and the Inland Empire soccer and futsal community, and we ship nationwide.